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Pledge |
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| After-sales service commitment |
All product warranty company for three years in the warranty period the product implements three (repair, replace or return);
company’s products to implement life-long follow-up service at any time to provide accessories, spare parts and technical services;
products in the installation and commissioning phase, the company can send technical service personnel to collaborate;
if the product fails or requires maintenance, etc., in our user information given immediately after receiving the reply arrived within 24 hours the scene.
In normal operating conditions, the quality of our products as a power system failure causes all the economic losses caused by all responsible for our company, if the demand-side causes of loss, our company will be 15% of equipment the cost for the demand-side services on favorable terms. |
| Customer service |
| The company has service department, to provide users with pre-sale and after-sales technical consulting services to help customers understand the product, familiar with the products and use the product. |
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